Frequently Asked Questions

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Simply add the desired reading to the shopping cart. Upon Checkout you will be directed to pay using paypal. You do not need a paypal account to purchase a reading. You can use a debit/credit card on paypal.

There are NO REFUNDS after reading service rendered.

Within 7 business days. If there is any sort of delay, we will email you right away.

Yes, you can cancel the reading if you haven’t received it yet. You will be refunded.

All readings include PDF attachment of your astrology chart, PDF document explaining the House Lords in your chart, and a PDF document containing your Mahadashas and Bhuktis. These are sent as attachments on the email you receive when your reading is ready.

I just need your date of birth, time of birth, place of birth and the subjects you’d like me to focus on. For example, love, marriage, career, etc.

When you arrive at the “checkout” page when purchasing a reading, include your information in the “additional information” box. If you forgot to do that, no problem. We will email you and ask for your information so that we can generate your chart.

No problem. We will email you and you can reply with your information.

Yes, you can include 3 specific questions in the “additional information” box at checkout. If you pay for the reading and then think of a few questions, just email thor.sandalwood@gmail.com with your questions. Thor will answer your questions within the reading.

Yes, you can ask a couple of questions after your reading. Thor will reply through email. If you have a lot of questions, please book another reading.

Every little bit helps, your donations are greatly appreciated! This helps me with my work to spread the knowledge of Astrology with others. You can make a donation through PayPal here

Who we are

Our website address is: https://www.thorsandalwood.com. I do not sell any information to other sites.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

1. Data Retention Duration:
We retain astrology readings on Google Drive for a maximum period of 30 days from the date of delivery. After this period, the files will be deleted.

2. Customer Responsibility:
It is the responsibility of the customer to download and store their astrology reading if they wish to keep it for permanent storage. We recommend that you download and save your reading to your preferred device or cloud storage platform within the 30-day period.

3. Data Security: We take data security seriously and have measures in place to protect your astrology reading during the 30-day retention period. However, once the 30-day period expires, we no longer have access to your reading, and it will be permanently deleted from our systems.

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